Answers about our flight itineraries, hotel reservations, insurance, delivery times, payments and refunds. Tap any question to expand.
We are one of the most established travel agencies, founded in 2015, and later extended our services online with an experienced team that provides accurate documents for visa applications — including flight reservations for Schengen visas and flight itineraries for visa applications worldwide. We have access to make reservations across 400+ airlines operating globally. Our experts fetch accurate, unquestionable itineraries on reasonable airlines with shorter travel durations and transit-visa-free routes, kept in line with your schedule. We also arrange multi-city hotel stays and cover the other important aspects of your trip.
The itineraries we provide are 100% genuine, carry a confirmed status, and can be verified on the respective airline's portal using the 6-digit airline reservation code together with the passenger's last name. We also provide flight reservation services for visa applications.
Yes. Our team arranges confirmed, star-rated and reasonably priced hotel reservations through a network of more than 120,000 well-known hotels worldwide. You can contact the hotel directly to confirm your booking, and once your visa is approved you can pay the hotel directly for your stay. Get in touch any time for flight and hotel reservations for your Schengen visa — we'd be happy to help.
As an experienced agency, we have delivered itineraries to many customers within one hour on our expedited service — including while they were at the embassy and needed documents urgently. We offer 1-hour, 3-hour and 24-hour delivery options; pick whichever suits your requirement and we will deliver within that time.
We deliver your itinerary as a ready-to-print PDF sent to the email address you provide in our order form, so please make sure your email is entered correctly. If there are typographical errors in your email, or missing travel dates or cities, we will contact you on your phone or message you on WhatsApp at +1 (201) 554-8735 — so please also provide correct contact details.
Yes. We like to keep our customers happy, so we provide discounts and offers for group travelers and family members applying together. Our order form lets you add up to seven additional travelers to receive discounted pricing.
We recommend entering all dates and locations carefully. After payment, we email you a copy of your travel details as proof, so please check it closely. If you spot a mistake, let us know within 15 minutes so we can process the itinerary with the corrected details. Once processing has begun or the itinerary has been delivered, names cannot be changed, as airlines and hotels do not allow modifications to existing reservations. Reach us via our Contact Us page or WhatsApp at +1 (201) 554-8735.
Yes, you can order on behalf of family and friends. Simply provide the travel details requested in our order form and make the payment; our experts will create the itineraries based on those details and deliver them on time. Note that you cannot create a flight ticket for a visa application on behalf of your friends.
If you need changes after we've delivered your itinerary, email us with the required changes within 24 hours. After 24 hours we cannot alter the itinerary, as airlines do not allow modifications to existing reservations — you would need to place a new order.
Absolutely — you can pay with a debit or credit card. Just follow these steps:
No. The flight itinerary and hotel bookings we provide are purely for the visa application process. Travel dates and plans often change due to unexpected personal or work schedules, which is exactly why embassies advise you not to buy tickets until your visa is approved. Once approved, you can buy your tickets and hotel bookings whenever and however is convenient for you.
Absolutely. We can provide reservations on any specific airline you request — just provide the airline code, flight numbers and dates in the flight itinerary details box, and we'll take care of the rest.
Yes — it is 100% acceptable at consulates worldwide because we provide standard airline itinerary formats. We have helped many customers get their visas approved using our services.
Yes, we provide flight itineraries and hotel bookings for countries worldwide, whether you are applying to Schengen or non-Schengen countries. Consulates require these documents to confirm you have proper trip plans — expected budget for flights and accommodation, entry and exit from the travelling countries, and so on.
We use a simple, easy format. You just need to provide the information requested in our order forms — sample text inside the content boxes guides you on exactly what details to enter.
Yes, all our reservations are verifiable in two ways using the six-digit codes provided in the itinerary:
1st — by the traveler: using the airline reservation code, travelers can verify their reservation on the airline's website with their last name and the code, within the airline's time limit. A few airlines do not offer online verification, but that is fine as it can still be verified on the GRS system.
2nd — for travel agents, airlines and embassies: by entering the reservation code on the Global Access Reservation System for worldwide flight and hotel bookings.
The PDF itineraries we provide are valid for about 2 weeks for worldwide embassies, though this can vary depending on the airline's policy. We create an itinerary suited to your visa application, and our documents are accepted at embassies worldwide. Even an itinerary that cannot be verified online (due to a particular airline's policy) is still a valid document for visa purposes, because the reservations are generated in the airline database and can be accessed on the global airline reservation system by embassies for up to two weeks.
Yes. We have provided flight and hotel reservations since 2015 to many clients, and to date we have not received a single non-acceptance claim from any embassy worldwide. This is why our clients regularly refer our services to family and friends applying for visas.
Yes. Just provide evidence of the email request from the embassy asking you to submit a fresh booking, and we'll provide new bookings for free, matching the order you placed.
Yes. We provide confirmed flight and hotel reservations for any country's visa application process. No matter which country you are applying for, we serve you with documents that meet international requirements worldwide.
Yes. Our insurance meets international and Schengen requirements with minimum policy coverage of $50,000.
Note: we are not liable for any damages, deaths or healthcare claims during travel. All insurance-related inquiries, assertions, concerns or issues should be dealt with directly through the insurer or the agent named in the visa letter.
Refunds (if applicable): Once your order is confirmed after payment, our automated email delivers a copy of the travel details you provided, along with a payment confirmation. You may cancel and be reimbursed if requested within 15 minutes following payment. After that, the order will be processed and cannot be cancelled or reimbursed.
If you need corrections to your trip details or adjustments to your itinerary (such as date or trip changes), reply to that same email with the required changes as soon as you've verified it.
Refund policy for insurance: Insurance orders, once delivered, are only 30% refundable if cancellation is requested more than 12 days before the start date, on the total amount paid for insurance. In any other circumstance it cannot be cancelled or reimbursed.
Our team is online and on WhatsApp to help with any question about your visa documents.